FREE SHIPPING ON All ORDERS

50% OFF EASTER SALE

Frequently Asked Question

Shopping Basics

Do you have the products in stock?

Yes. We have large amounts in stock and always ready to ship. 

Do you ship internationally?

Yes, we ship to most countries. Please add your desired products to the cart and proceed to checkout to see your purchase and shipping options.

How long will it take to get my order?

After we receive your payment, We generally make sure to process your order within 1 day but sometimes we're out of stock, and it might take a bit longer. In situations like this, we would typically take 1-3 days for handling & processing your order. We usually adopt air freight for transportation with standard ground services. General delivery time frame is anywhere between 5-15 days while some few specific international deliveries take between 20-30 days all depending on customer delivery location.

  • Shipping methods? Economy, Regular and Express shipping.
  • Third-party Courier you use? USPS, Australia Post, Canada Post, Royal Mail, DHL, China Post, FedEx, UPS, Deutsche Post Etc.
Discounted/free shipping offers?

Yes, for a limited time only, we are offering free shipping on all orders.

Payments

What payment methods are accepted?

We accept all major credit cards, as well as apple pay, google pay and link.

Do you accept international credit cards?

Yes, as long as they have the Visa or MasterCard logo.

Is buying online safe?

Our store uses state-of-the-art encryption to ensure that all purchases are 100% safe. We never store your credit card information.

Shipping And Returns

How can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible after placing your order. Once your order begins processing, we can no longer make changes or cancel it.

I want to return my purchase. What do I do?

We gladly accept returns on new, unused merchandise within 15 days after items is received. Please contact us for return instructions. 

How long does it take for me to get my refund?

Most refunds are processed within seven business days of receiving the merchandise back to our warehouse. This timeframe can vary depending on your bank's policies.

How can I get help if and when needed?

We are standing by to be of support. Please chat with us or reach out by email at Info@aidanstorm.com or Support@aidanstorm.com. We are available seven days a week to help you.

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