Frequently Asked Questions
Do you have the product in stock? And what is the lead time?
Yes. We have large amounts in stock and ready to ship. After we receive your payment, we will deliver your product to DHL/UPS within 1-3 days for shipment. We usually adopt air freight for transportation.
What is your return policy?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You’ll also need the proof of purchase. Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products) cannot be returned.
What are your shipping details?
- Discounted/free shipping offers? We offer free shipping on orders above 100$ to U.S and some other countries.
- Shipping rates? Depends on customer delivery location
- Order processing time? Within 1-3 Business days
- Local delivery/pickup option? No
- Shipping speed? 7-9 days Business days
- Third-party carriers you use? Express
- Where your products ship from? China